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Home  »  Resource Center  »  ICT Accessibility Company Profiles  »  Companies - IBM


Company size: 433,362 employees

Key product/service items: IBM is an information technology (IT) company, engaged in providing consulting, delivery and implementation services, enterprise software, systems and financing.

Accessibility website overview: IBM's Human Ability and Accessibility Center offers a newsroom of accessibility publications and articles, a series of case studies, developer guidelines, an overview of laws, standards, and regulations, as well as a resource center of accessibility education tutorials and presentations. The Human Ability and Accessibility Center also highlights IBM's accessibility services, products, ongoing research, as well as free IBM accessibility downloads.

Key statements on ICT product and service accessibility: : Accessibility at IBM means enabling IT hardware, software and Web application products so they can be used by more people, either directly, or in combination with assistive technology products. IBM's perspective on accessibility is influenced by our roles as a developer and manufacturer, service provider, buyer of components, products and services, citizen in the community, and an employer looking to attract and retain the best talent. Focusing on accessibility better enables IBM, its customers, partners, suppliers, employees and the global community to succeed in each of their various roles.

IBM is taking the lead in the following areas:

  • providing solutions, services, and technologies that help their customers realize the benefits of accessibility
  • making information technology accessible to more people, including those with disabilities
  • helping define international accessibility standards to help define and provide for interoperability
  • inventing technologies that help remove barriers and extend capabilities

Enabling more people to benefit from computing and information technology is part of IBM's larger vision. Accessibility features embedded in technology and services benefit people with temporary or long-term disabilities, including those who are blind or vision impaired, mobility challenged, hearing impaired or simply adjusting to characteristics associated with aging or limiting environments.

Key areas of accessibility work: IBM is focused on making information technology accessible to more people. Technologies such as IBM Accessible Workplace Connection, IBm AbilityLab Captioner and Editor and IBM AbilityLab Virtual Transcription Manager, and more, provide access to vital information technologies for people with disabilities. IBM also provides many accessibility consultations such as strategy workshops on web design, e-learning, and accessible marketing. IBM takes part in numerous conferences throughout the year to provide information about accessibility services as well as actively pursuing several partnership opportunities to further the expansion of accessibility worldwide.

Company accessibility website: http://www-03.ibm.com/able

Contact information:
IBM Corporation
1 New Orchard Road
Armonk, New York 10504-1722
General inquiries: +1-800-IBM-4YOU (+1-800-426-4968)
TTY service: +1-800-IBM-3383 (+1-800-426-3383)
Contact form: http://www-03.ibm.com/able/contact.html