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Home  »  Resource Center  »  ICT Accessibility Company Profiles  »  Companies - Telefonica


Company size: 286,145

Key product/service items: Telefónica is one of the world’s leading integrated operators in the telecommunication sector, providing communication, information and entertainment solutions.

Accessibility website overview: Telefónica’s accessibility website outlines the company’s commitment to providing its customers with accessibility solutions through the Integrated Telefónica Accessibility Plan. Details of Telefónica’s website accessibility compliance and web content improvements are also provided.

Key statements on ICT product and service accessibility: The Integrated Telefónica Accessibility Plan represents Telefónica’s commitment to those who suffer from some type of disability. The objective of Telefónica’s accessibility plan is to make the company fully accessible with respect to all of its processes and to actively contribute towards the full equality of opportunities for individuals with some type of disability.

Key areas of accessibility work: Telefónica commitment to accessibility includes actions of communication, training, increasing awareness, product and service development, innovation and integration in the workplace targeting this group as customers, employees, shareholders, suppliers and members of our society in general.  Telefónica has made great strides to make the company’s web content universally accessible to everyone irrespective of disability, age or technology use by complying with Web Content Accessibility Guidelines.

Company accessibility website: http://www.telefonica.com/en/legal_text/declara_accesibilidad.shtml

Contact information:

Distrito Telefónica
Edificio Central - 2ª planta
Ronda de la Comunicación s/n
28050 Madrid, Spain
Tel: +34-91-4823800
Contact page: http://www.telefonica.com/en/contact_us/corporativo.shtml