Company size: 47,000 employees
Key product/service items: provides video, high-speed data, and voice services to more than 15 million residential and business customers in 28 states.
Company overview: Time Warner Cable’s mission is to “connect people and businesses with information, entertainment and each other and to give customers control in ways that are simple and easy.” The FAQ section of Time Warner Cable’s website answers key questions about the company's ongoing efforts to implement this mission through its service offerings.
Key statements on ICT product and services accessibility: Time Warner Cable looks forward to fulfilling the promise of the 21st Century Communications and Video Accessibility Act. Disability access and inclusion are a priority for Time Warner Cable. The company works closely with advocates and consumer representatives to ensure that customers with disabilities are able to take full advantage of all the benefits of broadband and digital communications services.
Company accessibility website: http://www.timewarnercable.com/en/residential-home/support/accessibility.html
Time Warner Cable
60 Columbus Circle
New York, NY 10023
Web support: http://www.timewarnercable.com/nynj/support/closedcaptioning/default.html
Web chat: https://www.timewarnercable.com/corporate/support/chat/chat.ashx