Subscribe to Newsletter Tell a Friend Print this Page 09/23/2014 Education, Integration, and Resilience of Communities Key to Implementing Inclusive ICTs in Disaster Management
This post focuses on a few aspects of using inclusive ICTs in disaster management that are under the spotlight with the terrible floods in the Kashmir region across India and Pakistan: early warning systems and resilience.
Image: Massive floods in Jammu and Kashmir, India. Image credit: PTI. Vulnerability in disasters is said to be socially constructed (for example, read Morrow’s influential article). Social disparities, environmental barriers, and lack of access to authorities and resources all superimpose to determine the direct and indirect impacts of a disaster or emergency situation. Many different groups owing to different factors face serious and grave barriers in successful evacuation, response, and recovery efforts such as persons with disabilities, children, people who are elderly, people in geographically remote regions, people who are homeless, and those who are dependent on others for care such as in nursing homes. The rising use of ICTs across all stages of the disaster management process – mitigation, preparedness, response, recovery and reconstruction – has raised excitement and hope about ensuring that no-one gets left behind. ICTs can play a crucial role in saving lives, minimizing destruction, and connecting people to people, aid, and resources if we can break down access barriers and ensure that deployed ICTs are inclusive to the needs of all. How to do this is the topic of an ongoing G3ict study, commissioned by ITU, with a focus on the Asia Pacific region. This post focuses on a few aspects of using inclusive ICTs in disaster management that are under the spotlight with the terrible floods in the Kashmir region across India and Pakistan: early warning systems and resilience. The success of early warning systems lies in sharing information with communities:
Breaking down barriers to information access for ALL: When one has to get emergency and disaster communications out to groups that are traditionally underserved, we have to look at all forms of ICTs – the new and the old, high tech and low tech. Disaster management authorities can quickly transmit this information to individuals' personal media devices using SMS warnings as well as sending emails, and posting alerts on their social media pages on sites such as Facebook and Twitter. Alerts in audio and visual formats through public loudspeakers and electronic displays on railway platforms, consumer markets, and other public areas can reach people who may not have access to personal electronic devices. The main success story coming out of the devastating floods in Indian Jammu and Kashmir is that of Radio Kashmir, the public broadcaster, which has been the major source of news and connections to lost and missing loved ones through their Helpline broadcast when most of the telecommunications systems went down. Devices such as the special-needs NOAA weather radio can transmit the broadcasts as vibrations, flashing lights, and simple texts to alert individuals who are dead and hard-of-hearing of weather and disaster warnings. The community is key to action and resilience: Appropriate trainings on accessible ICTs in disaster management should be conducted for persons with disabilities, women, children, people who are elderly, people who are homeless, and others along with civil society, caregivers, community organizations, and local authorities. Information on using ICTs along with other effective practices in disasters can be integrated into formal and information education systems as recommended by UNICEF. Engaging communities, and members of traditionally underserved groups from the early stages of ICT-based disaster management will help identify gaps in access and accessibility, sensitize responders to their needs, and test the interoperability of multiple ICT modes to get the message out in multiple formats. Communities should be exposed to the availability of online disaster management and coordination platforms and initiatives such as the Person Finder tool launched by Google during several disasters. Exposing community members to how data could be collected and used to coordinate response and recovery operations – such as people registries, databases, crowdsourcing – can make them active participants in the effort to gather data while becoming more transparent about the ethical considerations involved in using personal information for targeted response efforts. In conclusion, ICTs can be a tool to level the playing field and go around the traditional access barriers to reaching persons with disabilities and other groups that are isolated, left out, and unable to access disaster response. At the same time, we have to be cautious that ICT-enabled disaster and emergency management does not pose further barriers due to inaccessibility, unavailability, and life situations as in a disaster or emergency situation, being shut out of information sources and being unable to connect with relief personnel or resources can prove fatal. This requires attention and thought to using a range of technologies or systems, as well as building the community capacity to use them appropriately in disasters and emergencies. ******************************************************************************************************************************************************************************************* Related ResourcesBlog: Enabling Environments to Persons with Disabilities: How Much Progress Has Been Achieved? | Read Viviana Montenegro's Post. Publication: The ICT Opportunity for a Disability-Inclusive Development Framework | Download PDF. Event: G3ict Partners with OCAD University's DEEP 2014 | Toronto, Canada - October 16-17, 2014 | View Event Details. backRelated Items: • The Archimedes Project • G3ICT AND THE MINISTRY OF PUBLIC ADMINISTRATION, UNITED MEXICAN STATES SIGN MOU TO PROMOTE COOPERATION ON ICT ACCESSIBILITY POLICIES • Digital Inclusion for a Better EU Society • The Disability Inclusion Initiative Employment Sector (July 2009) • UN Secretary-General Ban Ki-moon's Address • Inclusion International 16th World Congress, Nairobi, Kenya Comments No records were found.
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