G3ict: The Global Initiative for Inclusive ICTs
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Universal Service for Persons with Disabilities

Universal Service for Persons with Disabilities | A Global Survey of Policy Interventions and Good Practices by The Centre for Internet & Society, India and G3ict | December 2011

Universal Service definitions have been developed by 125 countries and are the foundation for policies and programs ensuring that telecommunications are available to all categories of population. Universal service funds are the main vehicle used to fund those programs, primarily addressing imbalances such as lack of availability of services in rural areas. While geographic coverage has vastly improved over the past decade with wireless infrastructure, the scope of Universal Service has expanded to include other categories of underserved populations.
This report aims to serve as a useful reference for policy makers, operators, organizations of persons with disabilities, and as a framework for good practice sharing among countries currently implementing the Convention on the Rights of Persons with Disabilities.