This G3ICT White Paper picks up and builds on the topics addressed at the 8th European e-Accessibility Forum, held on 31 March 2014 at the Cité des Sciences in Paris. Over 200 professionals, association members and scholars from around the world gathered on this occasion to discuss “User-driven e-Accessibility”. This is a G3ict Business Case White Paper Series published in April 2015. Document accessibility courtesy BarrierBreak, India.
This G3ict White Paper presents and discusses:
Real life case studies in which users are helping to shape and improve accessible ICT products and services;
The crossover between usability and accessibility and how UX practitioners, web designers, developers and their clients can ensure an optimum experience for all users;
How user-centric methodologies have the potential to enhance user experience by tailoring presentation, content and functionality to each individual user;
Examples of intelligent web service applications that empower users by allowing them to collect, enhance and share information tailored to their interests and to their needs;
How existing and planned legislation at both national and European level will help to ensure that all users have access to information, products and services on an equal footing.