G3ict Delegation to the ITU
G3ict at the International Telecommunication Union (ITU)
G3ict is a civil society member of all three divisions of the International Telecommunication Union:
- ITU‑T (Telecommunication Standardization Sector)
- ITU‑D (Telecommunication Development Sector)
- ITU‑R (Radiocommunication Sector)
ITU‑T: Standardization Work
Role of ITU‑T
The Study Groups of ITU‑T assemble experts from around the world to develop international standards—known as ITU‑T Recommendations—that form the backbone of the global ICT infrastructure. These standards ensure interoperability, reduce costs, support emerging markets, and enable global communication across voice, video, and data.
Accessibility in Standards Development
G3ict participates in multiple ITU Study Groups and Focus Groups to ensure accessibility features are integrated into standardization activities in alignment with the Convention on the Rights of Persons with Disabilities (CRPD).
G3ict Participation in ITU‑T Study Groups & Cross‑Sector Coordination
Key ITU‑T Study Groups Engaged by G3ict
- SG21 – Technologies for multimedia, content delivery, and cable television
- Q1/21 - Accessibility
Chair: Lidia Best
Areas of Engagement 2026:- AI application guidelines for persons with disabilities
- Guidelines for cognitive accessibility
- Guidelines for overlays and automated accessibility tool
- Q2/21- E-Health (accessibility of health services, make listening safe)
Task: Coordination with Rapporteur, Dr. Masahito Kawamori (Keio University)
- Q1/21 - Accessibility
- SG2 - Operational aspects of telecommunications and ICTs
Areas of Engagement: Relay Services and Emergency services
- SG20 – Internet of Things, digital twins, and smart sustainable cities & communities
Tasks: Coordination with Rapporteur, ensuring accessibility is embedded in the standards
Cross-Sector Coordination
- Inter-Sector Coordination Group (ISCG) on issues of mutual interest
Task: Coordination with Accessibility Lead
- Joint Coordination Activity on Accessibility and Human Factors (JCA‑AHF)
- JCA-AHF Chair: Lidia Best
- Purpose: Ensures accessibility and human‑factors considerations are harmonized across ITU‑T, ITU‑D, and ITU‑R activities.
- Tasks:
- Organize and chair JCA‑AHF meetings in coordination with the Telecommunication Standardization Bureau (TSB)
- Draft reports and contributions for submission to TSAG
- Participate in TSAG meetings to present JCA‑AHF activities, align with broader ITU‑T priorities, and support decision‑making on accessibility‑related coordination.
- Conduct outreach to Study Groups, external organizations, and relevant communities to encourage participation in JCA‑AHF and promote engagement in the ITU standardization process, especially on accessibility and human‑factors topics.
G3ict Delegation to the ITU
Head of Delegation
Lidia Best
President, European Federation of Hard of Hearing People (EFHOH)
Delegates
- Matjaž Debevc, Ph.D. - Associate Professor, Faculty of Electrical Engineering and Computer Science, University of Maribor, Slovenia
- David Fourney, Ph.D. - IT Accessibility Consultant
- Christopher Jones - Chairman, Deaf Access to Communication (DAC), UK
- Mark Laureyns - Audiologist, Amplifon Centre for Research and Studies
ITU Focal Point at G3ict Headquarters
Francesca Cesa Bianchi, Vice President, G3ict
Impact of G3ict’s Work on Standards
Contributions to ITU Standardization
ITU standardization work is built on member contributions through consensus. Technical Reports, Technical Standards, and Global Recommendations are developed collaboratively.
G3ict’s delegation has played a significant role in advancing accessibility within ITU standards.
- Some standards were proposed directly by G3ict
- Others were shaped through contributions from G3ict delegates
Standards Influenced by G3ict
Global Recommendations
- 2019 – H.871 Safe Listening Guidelines for Personal Sound Amplifiers
- 2018 – H.870 Guidelines for safe listening devices/systems
- 2018 - F.930 Multimedia telecommunication relay services
- 2018 – F.791 Accessibility Terms and Definitions
- 2018 - FSTP-CONF-F921 - Compliance of audio-based navigation system for persons with vision impairment
Technical Papers
- 2020- FSTP.ACC-ALD Overview of assistive listening systems
- 2019 - FSTP-ACC-RCS - Overview of remote captioning services
- 2015- FSTP- AM- Guidelines for accessible meetings
- 2015 - FSTP-ACC-RemPart - Guidelines for supporting remote participation in meetings for all
Joint Coordination Activity on Accessibility and Human Factors (JCA-AHF)
- JCA on Multimedia aspects of e-services
- JCA on IMT2020
- JCA on Software-Defined Networking
- JCA on Child Online Protection
- JCA on Internet of Things and Smart Cities and Communities
- JCA on Accessibility and Human Factors
- JCA for Identity Management
- JCA on technical aspects of telecommunication networks to support the Internet
- Concluded Activities

