McDonald’s Corporation Announces Upgrade to Accessible Kiosks

September 17, 2021

McDonald’s Corp. is upgrading some of its self-service kiosks to make them more accessible to blind people.

Company-owned McDonald’s restaurants are mounting new keypads and headphone jacks onto the touch-screen kiosks it introduced in 2015 as alternatives to ordering at the counter. Blind users can connect their headphones to the system and browse the digital menu using screen-reader technology and tactile arrow buttons, adding items to their basket by pressing a central button.

McDonald’s said its existing self-service kiosks were rolled out in compliance with accessibility laws, including the Americans with Disabilities Act. The kiosks, which have enough clear floor space for wheelchair users, include a screen magnifier and a “press for assistance” button that is labeled in Braille. Read more at the Wall Street Journal.

Source: Wall Street Journal