Lidia Best

President at European Federation of Hard of Hearing People and Vice Chairman of ITU JCA-AHF

Lidia Best, CPACC, is President of the European Federation of Hard of Hearing People (EFHOH), Chair of the ITU Joint Coordination Activity on Accessibility and Human Factors (JCA‑AHF), and current Chair of the G3ict‑ITU Delegation. An internationally recognized accessibility expert and advocate for deaf and hard of hearing persons, she brings both professional expertise and lived experience as a hard‑of‑hearing person and cochlear implant user.

Her work focuses on accessibility and quality of hearing care, spanning policy development, training, and consulting. As part of the G3ict delegation to the ITU, she has contributed to standards in telecommunications, captioning, and assistive listening devices, including authoring ITU’s FSTP‑RCSO “Overview of Remote Captioning Services” and Recommendation H.871 on safety requirements for wearable audio‑augmenting devices.

After a decade as EFHOH Vice‑President, she shifted her focus to international advocacy, including contributions to the WHO World Hearing Forum. She co‑authored key reports on employment, hearing care, and accessibility for hard‑of‑hearing and deafened people in Europe. In the UK, Lidia serves as Chair of the National Association of Deafened People (NADP).