Closing the Transparency Gap: Disability-Inclusive and Ethical AI in Public Services

This report examines how governments around the world are addressing the opportunities and risks of artificial intelligence in public services. Based on evidence from 34 countries, it provides guidance on developing AI systems that are transparent, accessible, accountable, and grounded in human rights. The publication offers practical recommendations for policymakers, technology leaders, and advocates seeking to advance disability-inclusive AI governance and ensure that public sector AI benefits all members of society.