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Accessibility of Government Websites in India

Date: November 2016

Language: English

Author: Nirmita Narasimhan, Mukesh Sharma and Dinesh Kaushal

Publisher: The Centre for Internet & Society

Format: PDF

Size: 586 KB

Pages: 36


This report summarizes the key findings of a test conducted to measure the accessibility of 7800 websites of the Government of India and its affiliated agencies against the Web Content Accessibility Guidelines (WCAG) 2.0, which is the universally accepted standard for web accessibility. It uses a combination of automated and manual testing to derive key findings.

Website inaccessibility is the largest and most common barrier to implementing effective e-governance. In a country like India, where a very large percentage of the population is disabled, elderly, illiterate, rural, having limited bandwidth, speaks only a vernacular language or uses alternative platforms like mobile phones, having accessible websites becomes all the more important to ensure that government information and services which are available online are accessible and usable by these groups.

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