Meeting Information and Communications Technologies Access and Service Needs for Persons with Disabilities

Written by Cynthia D. Waddell, Juris Doctor (ICT Expert for Persons with Disabilities, International Center for Disability Resources on the Internet), the background paper was originally prepared for the seminar "Sharing Experience on Best Practices and Services for People with Disabilities," held on 17 September 2007 in Geneva, Switzerland. This paper has been updated and includes the addition of the Arab Region based on presentations at the first Arab Regional Conference on Sharing Experience on Best Practices in ICT Services for Persons with Disabilities held in Cairo, Egypt, 13-15 November 2007. It was presented at the ITU Regional Workshop on "ICT Accessibility for Persons with Disabilities in the African Region" held in Lusaka, Zambia (July 15-16, 2008).